Sand Hills Resort Rules and Policies
The following rules and policies are current. Please call with any questions or needed clarification.
Tax Information:
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Sales Tax: 6%. Travel Tax 2%.
Fees:
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$8.95 Non-refundable booking fee per site for online reservations. Reservation made through Sand Hills Rent Management LLC at (208)624-4127 will not incur the booking fee.
Deposit Policy:
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100% at the time of booking the reservation.
Cancellation Policy:
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31 days or more prior to the arrival date: Refund 80% of the total site charges.
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30 to 8 days prior to the arrival date: No refund. The reservation can be rescheduled within the same calendar year.
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7 days or less prior to the arrival date: No refund or rescheduling.
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There are no refunds or adjustments for late arrivals, early departures, weather, emergencies or insufficient notice of rescheduling.
Rules cont.
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Each site rental includes occupancy for one sleeping unit. Any tents, trailers, etc. that sleep additional guests (space permitting) will be charged a $10 per night fee.
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All guests entering the campground must check-in at the office upon arrival to receive their registration package. Please park on the entrance road outside the gate. There is limited room inside the gate for parking and this blocks the entrance for other guests. Reservations booked under a group name require the individual guests for each site to check in. After hours guests can find their registration package on the bulletin board at the front of the store and must check-in at the office by 9:30 the next morning.
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Registration includes one gate pass that is for your use only. Please hang the registration pass on your rear view mirror. Gate passes are non-transferable. Additional gate passes must be purchased for $10 per stay. Passes available at the office during regular business hours. Additional vehicles not registered will be charged a $25 fee automatically added to your site per vehicle.
Pets will be charges $10 per pet, per stay.
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No pets are allowed in public buildings. Pets must be on a leash at all times and not left outside unattended while owners are away. You must clean up after your pets inside the resort. Poop bags are available outside the store. Pets doing damage to the lawns, water outlets, guests property, annoying, barking and or vicious will not be tolerated.
Check-in is anytime after 3PM.
Check-out is by 11AM or earlier.
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Extensions: If you wish to extend your visit please register before 11AM. Depending on reservations, you may be moved to a different site. All late checkouts will automatically be charged.
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No parking on adjacent sites. Keep all items on your rented site or in the overflow parking area.
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No OHV's, fuel cans, vehicles on the grass for any reason.
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No BBQ grills on site picnic tables. No chopping firewood on fire pits or taking bricks from them. Damage to tables and fire pits will automatically be charged.
Campfires restrictions:
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Fires must be kept from the grass and kept inside fire rings or pits.
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Do not dig a hole for a fire or have a fire in any access or road area.
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Only Idaho wood is permitted.
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Flame length under 3 feet and fires must not be left unattended.
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No Smudge Pots allowed in the resort.
Speed limit is 5 MPH.
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OHV are to be ridden from your campsite to the sand access and back.
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Children are not allowed to ride around in the Resort.
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Dust, wheelies, riding through sites and excessive noise through the Resort will not be tolerated.
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No night riding in camp.
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Quiet Hours are from 10PM to 8AM. Loud music, yelling, screaming, and running engines during quiet times will not be tolerated.
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Please put trash in the dumpsters provided. Please do not leave trash on your sites or in fire pits.
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NO SMOKING in public buildings.
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Restrooms and showers are provided for tenants only. No hair dying, no dishes, no mechanical parts or animal washing is permitted in the sinks or showers.
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Playground use is at your own risk.
Privacy Policies:
Sand Hills Resort takes every precaution to protect our www.SandhillsRVResort.com website and the customer's information. When customers submit information, such as Credit Card information, that information is encrypted and is protected with the best encryption software in the industry.
While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All our users' information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to performa a specific job (for example, our billing clerk or a reservation specialist) are granted access to personally identifiable information. ALL employees are kept up to date on our security and privacy practices. Each quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure, locked environment. If you have any questions about the security at our website, you can send an email to thesandhillsresort@gmail.com.
Reserving a site online at WWW.SandhillsRVResort is safe. We guarantee that with each purchase you make, any personal information you provide is secure. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges as a result of making a reservation at www.SandhillsRVResort.com. We will cover your liability up to the $50 if this should occur.
This applies ONLY if the unauthorized use of your credit card resulted through no fault of your own while using the Sand Hills Resort secure server and providing that you notified your credit card provider in accordance with its reporting rules and procedures.
Our WWW.SandhillsRVResort secure server uses the latest industry standard encryption software to protect your personal information. It encrypts all of your personal information including card number, name and address, so that it cannot be read as it travels over the internet. You will know that your connection becomes secure during the checkout process by seeing the 'S' for 'secure' in HTTPS://.... in your browsers address block.
We are always happy to take your reservations by phone. You can reach our office staff during regular business hours by calling the office line at (208)624-4127.